Last Update: 10 Sep 2024.

Refund Policy

These are the terms of our Refund Policy, which you, as the "customer," "buyer," "user," or "client," agree to when using the services of "cP Hosting World," https://cphostingworld.com, "Us," or "We." At cP Hosting World, we are dedicated to ensuring customer satisfaction and delivering high-quality hosting services. This refund policy outlines the terms and conditions that apply to refunds for our hosting plans and related services.

1. Money-Back Guarantee

We offer a 30-day money-back guarantee on our standard hosting services. If for any reason you are unsatisfied with our services within the first 30 days of your purchase, you may request a full refund.

To qualify for a refund under this policy:

• The refund request must be submitted within 30 days from the date your hosting service becomes active.
• Refund requests made after the initial 30-day period will not be eligible. Instead, your service will be canceled at the end of your current billing cycle, with no refund issued.

2. Refund for Special Offers

For any services purchased under "special offers" (including seasonal offers, one-time discounts, and promotional rates not included in our standard yearly discount), a 7-day money-back guarantee applies. This policy is in place to prevent abuse of short-term sign-ups.

3. Refund Process and Timeline

All refunds will be issued through the original payment method used at the time of purchase. We cannot process refunds through alternative payment methods. The refund process typically takes between 7 to 10 business days to reflect in your account after the request is approved.

4. Limitations on Refunds

First Product/Service: The 30-day money-back guarantee only applies to the first product or service you purchase. Any additional products, services, or renewals are not eligible for this guarantee after the 30-day period.

Refunds for Hosting Plans:

• * Annual payments are eligible for up to 30 days money-back guarantee.
• * Semi-annual payments are eligible for up to 15 days.
• * Quarterly payments are eligible for up to 7 days.
• * Monthly payments are eligible for up to 3 days.

In some cases, a processing fee of up to 15% may be deducted from your refund.

5. Abuse of Refund Policy

We reserve the right to withhold a refund if we determine that the policy is being abused. Accounts that have been suspended or terminated due to a breach of our terms of service are not eligible for a refund due to the administrative costs involved.

6. Refusal of Service

cP Hosting World reserves the right to refuse or cancel services at our sole discretion. Any failure to comply with our terms and conditions may result in the immediate termination of services, and forfeiture of any refund agreements. This includes inappropriate behavior, such as abusive language directed at our staff or misuse of our network.

If you have any questions or need assistance regarding our refund policy, please contact our support team.